My Moovers are one of Australia’s premier specialists in the Removals and Logistics industry, packing, moving and storing with expertise and care to offer full relocation solutions.

 

CHALLENGE
The company wanted to expand to better meet customer demands and efficiently provide high quality services, yet they were being held back by their Customer Relationship Management and Reporting systems that were done on a Microsoft Excel spreadsheet. This spreadsheet needed a lot of time spent on it, and automating it would mean a lot of time freed up that could be used on growing the business.

 

SOLUTION
Web Nudge took the time to understand My Moovers’ procedures and set to work creating tailored Customer Relationship Management (CRM) and Advanced Reporting systems for them, as well as a Drivers Tracker App.

The CRM is central to My Moovers, being used to book jobs, assign work to staff, input customer details and comprehensively record and report information for the business owners, while the Drivers Tracker App allows removalists to easily clock in and out, navigate to jobs, and take payments on-site.

 

BENEFITS
Consequently My Moovers experienced all the benefits they anticipated and more, being provided with a central system to manage work, finances, customers and staff. These updated systems allowed a lot of time-consuming work to be automated, which freed up resources, increased efficiency and led to happier staff. Importantly, this allowed My Moovers to focus on growth while continuing to give customers a high quality service, meaning Web Nudge had enabled the expansion the business had been looking for.

We designed a custom software “Leads Manager” for Swift Education to keep track of new leads and manage potential students, which was subsequently integrated with the new website to create a more automated system.

BENEFIT
The new website allowed Swift Education to project a more professional and confident image to the world, while the E-Learning and Student Management Systems gave students the richer, higher quality educational experience the school set out to provide. The financial benefits of engaging Web Nudge also became apparent as these systems, alongside the Leads Manager app, freed up hours of staff time, leading to greater company efficiency and productivity. Swift Education had their needs listened to and consequently we were able to provide the tools needed to fulfil their potential.

Australia Fishing Network (AFN) are the biggest fishing and outdoors media company in Australia, with over 20 years of experience and content for everyone from beginners to experts.

 

CHALLENGE
To keep up with the times, AFN were wishing to redesign their website which was starting to look like it could benefit from an update, and create apps for the iPhone and Smart TV to allow their viewers to stream AFN content on their device at any time.

 

SOLUTION
After understanding what AFN wanted, Web Nudge set to work creating a new and user-friendly website that matched the image and personality of the AFN brand. Once the site was live and operational the app had also completed development, so Web Nudge began integrating the site with these new iOS and Android Smart TV native apps, allowing AFN TV viewers access to their favourite shows 24/7.

 

BENEFITS
The updated website allowed visitors to see AFN as the modern and forward thinking presence in entertainment that it is, while the new app ensured viewers kept connected on their terms and supplied with whatever they wish for. Moreover, this accessibility let viewers know that AFN was there for them when they wanted, increasing their appeal to new viewers and making existing customer relations stronger.